The challenge.
Thomas Helldorff’s Airline Payments Handbook is the go‑to reference for aviation and payment professionals. But delivering it to a worldwide audience, from industry partners to airline executives required more than printing and postage. The challenge was to manage the entire process end‑to‑end, ensuring every recipient received the handbook in perfect condition, on time, and with a premium brand experience.
The approach.
PrismCreate became the global hub for the handbook’s production and distribution, building a system designed for scale and efficiency:
- Global fulfilment – Coordinating shipments to customers and partners in every major aviation market, complete with custom ‘book‑in‑a‑box’ packaging.
- Bespoke website – Managing orders, tracking inventory, and streamlining requests through a dedicated online platform.
- Partner support – Acting as the single point of contact for global partners, ensuring smooth communications and quick resolutions.
- Seamless logistics – Overseeing production, liaising with printers, and managing timelines across multiple time zones.
- Global fulfilment – Coordinating shipments to customers and partners in every major aviation market, complete with custom ‘book‑in‑a‑box’ packaging.
- Bespoke website – Managing orders, tracking inventory, and streamlining requests through a dedicated online platform.
- Partner support – Acting as the single point of contact for global partners, ensuring smooth communications and quick resolutions.
- Seamless logistics – Overseeing production, liaising with printers, and managing timelines across multiple time zones.
