Evolving to an Intelligent Customer Service Experience
Project
Boxfusion
Customer Service
Partner ebook
Sector
Technology
Deliverables
Creative
Digital build of eBook
Deployment
We were tasked by Boxfusion Consulting, an award-winning Oracle partner, to develop an interactive eBook designed to help CX leaders consider the maturity of their service offering and provide next steps to help them achieve service paradise.
Our team were responsible for the creative design and build of the eBook, all the way through to deployment, reporting and analytics. During the design and development stages of the eBook, we ensured that the creation of excellent customer experience was at the forefront of our decisions, to assure readers would click through and consume the information available in the best way.
We thoroughly enjoyed working on this project from the ground up and look forward to working with Boxfusion Consulting again soon!
